Instructions
How to Start!
To start find an email from us SMSLivraison or SMSDelivery and create your profil. Then download the GetSwift App. You need to allow location service on your phone at all times. To put yourself online, go in the Account section of the app. 

We receive delivery requests 7 days a week, from 10 am to 8 pm. You choose when you want to be online and make deliveries.

In order to make deliveries you need to have gloves. You can buy reusable gloves, kitchen gloves or use winter gloves. 

If you have any questions, contact us at livreur@smsjob.ca

ACCEPT NEW REQUEST 


New delivery requests will appear in New Order. Here is how to read a request. 

From: Address of the Pick-Up
To: Address of the Drop-Off

Instructions: The appartement number is located in the instructions section. The first number is the apartment of the pick-up, the last information is the appartement of the Drop-Off. If no number is included, there is no appartement. 
The information in between is a description of the package.

click on ACCEPT JOB if you want to do the delivery. You can accept many jobs at the same time. All the accepted jobs will be in the star ACCEPTED section.

Directions to Pick-Up: Link to Google Maps with the address to Pick-Up
Directions to Drop-Off: Link to Google Maps with the address of Drop-Off

*The KM that is included in the Request may not be accurate. In order to calculate the pay, we use Google Maps Direction*



Delivery 

Go in the ACCEPTED section, where you will find your list of accepted jobs. Click one you want to do first. 

Click on ON WAY START: The customer will receive a notification that they need to prepare the package and will receive an interactive map that show them where you are.

Click DIRECTIONS TO PICK UP:  A link with Google Maps will open.

When you arrive at the address: find the apartment number in instructions (if there is no number, it means there is no appartement) then pick up the package while following the safety instructions: The client needs to put the package on the floor and take a step back of 1 meter. You pick up the package from the floor and you put it carefully in your car. 

Click on DIRECTION TO DROP OFF: When you arrive find the apartment number in instructions (if there is no number, it means there is no appartement) and put the package on the floor in front of the door or 1 meter from the client. 

Complete: Click on Complete when you finish delivery.

Information for Delivery-Person

How do I make deliveries?

We use a mobile App. You will receive a link to register and instructions.

You can receive requests 7 days a week, between 10 AM and 8 PM anywhere in Montreal. You choose when you want to be online and offline.

If you have questions you can contact us at livreur@smsjob.ca

Safety

Always wear gloves: You can use disposable gloves or kitchen yellow gloves (Dollarama, Wal-Mart) or white working gloves that you can find at renovation retailers (Home-Depot, Rona, Reno-Depot, BMR) if you can't find either use your winter gloves. Wear gloves during pick-up and drop-off. When you're driving don't wear your gloves so you keep your car clean.

Keep a distance of 1 meter between you and the customer at all times. When you pick-up the package, the customer needs to put it on the floor and back up 1 meter so you can pick it up. When you do the drop off, you put it in front of a closed door or If the client is here you put it on the floor 1 meter from the client.

Keep your car clean: Make sure to clean your car at least once a day.

How you are payed?

1 Pick-up and 1 Drop off

Between  1Km and 10KM: 6$

Between 10KM and 20KM: 8$

Between 20KM and 30KM: 14$

 

1 Pick-up and Multiple Drop Offs (Business Delivery)

1 KM  to 10KM: 5$ per delivery

10KM to 20KM: 7$ per delivery

20KM to 30KM: 13$ per delivery

 

Distance Calculation: We use google maps directions. We pick the shortest distance, without toll, between pick-up and drop-off at the time of the client submission.

 

*You will see a distance written in the app. This is not the distance we'll be using to calculate the pay. We Only Google Maps directions.*

 

Tips: Tips are added electronically by customers at the time of their request. You receive 100% of the tips and will be added to the Pay

 

How & When do we pay you?: We use Direct Interact to pay drivers. You are considered an independent contractor. Driving with us doesn't affect your others work involvement. We pay you once a week. We calculate all the successful deliveries and we add the tips of the week.

We make payments every Thursday for the week before but most of the time are received earlier. You receive everything by email. 


Our Values

Safety: Keep always a distance of 1meter between you and clients

Profesionnalism: Keep a professional attitude at all time

Creativity: Find creative solution to deliveriess issurs